Terms of service

Return & Replacement Policy

All items are thoroughly inspected before shipping to ensure they are in excellent condition.

Return of Non-Defective Products
If you wish to return a product for personal reasons, please contact us within 30 days of delivery (based on tracking records).

1. Returned items must be in brand-new, unused, and resellable condition with all original packaging and accessories included.

2. Items must be returned using a traceable shipping method.

Once we receive and inspect the returned item, we will refund the product cost to your PayPal account. Shipping fees (including the original shipping fee and your return postage) are non-refundable.

1. Note: If a return is requested due to refusal of customs duties, this policy applies, and shipping fees will not be refunded.

2. Custom gloves are NOT eligible for return.

Defective Products
If you receive a defective item, please contact us within 30 days of delivery and provide photos for assessment. We will review the issue with the brand supplier.

If the defect is confirmed to be a manufacturer’s issue, we will offer a full refund (including shipping) or arrange a replacement item at no additional cost.

Contact us if you have any questions - we are happy to help!